|
|
|
|
|
Less Is More Lingerie is a distributor of sexy lingerie. We are a subsidiary of MoreMax llc. We have been in the retail business for over 15 years serving our many customers with their corporate apparel needs. After numerous requests from those customers to expand our selection and offer items of a more intimate nature, Less Is More Lingerie was born. We offer sexy lingerie in a wide variety of styles. If you are looking for something "just for you" or something to add a little spice in the bedroom (or whatever room) for you and your mate, you are sure to find it here at Less Is More Lingerie.
FAQ's
Who is Less Is More Lingerie?
We are the on-line lingerie division of MoreMax, llc. Please see the About Us page to get to know us better.
How do I contact Less Is More Lingerie?
We are available and committed to making your shopping experience easy and
care free.
- We are here to serve you Monday through Friday from 8:30 a.m. to 5:00 p.m. CST and on Saturday from 9:00 a.m. to 1:00 p.m. CST. You may call our office at 1-877-764-7753 toll free to place orders, obtain return authorization numbers, and get answers to any questions you may have.
Our fax is available 24 hours a day at 1-318-445-1512
- We can be reached by mail at:
MoreMax, LLC
Post Office Box 474
Pollock, Louisiana 71467
Can I place my order by phone?
Absolutey! Our friendly customer service representatives will be happy to take
your order over the phone. Our office hours are Monday through Friday from 8:30 a.m. to 5:00 p.m. CST and on Saturday from 9:00 a.m. to 1:00 p.m. CST.
Phone 1-877-764-7753 toll free to place orders.
What form of payment does Less Is More Lingerie accept?
We accept payment online or through fax via MasterCard, Visa, Discover,
America Express, and PayPal. For mail-in orders, we will accept a Personal
Check or Money Order. Please do not send cash.
* Please note that for our customer's privacy, all credit card transactions are
billed under our parent company name "MoreMax, llc".
What if I don't have a credit card?
We will accept a Personal Check or Money Order. We will not ship the order for 14 days in order for the personal check to clear from your bank. Returned checks are subject to a $25.00 nsf fee. Please do not send cash with a mail-in order. Download our order form, fill in, and mail it along with your payment to:
MoreMax, LLC
Post Office Box 474
Pollock, Louisiana 71467
You may need Adobe Acrobat Reader to view/print the order form.
Will I pay sales tax?
We collect sales tax on orders shipped to Louisiana only.
When will my credit card be charged?
Once we have confirmed that your order is ready for shipment, your credit card will be charged only for the items that are shipping plus any applicable shipping charges and sales tax.
When will my order ship?
For orders with payment secured with a credit card, your order will ship within 24-48 hours. For orders with payment secured with a personal check, your order will ship within 14 days.
Once I place my order, will I receive verification that my order has been received?
Yes. For orders placed online, we will send you a confirmation that your order has been received and is in processing. This email confirmation will include your order number and all pertinent information regarding your order.
For orders sent via the U.S. mail, you will receive a confirmation in a discreet envelope through the mail.
Will I be notified that my order has shipped?
Yes, you will be notified that your order has shipped. We will send you an email stating that your order has shipped, the method of shipment, and a tracking number for your package.
At this time, you will be notified if any items are on back order or sold out for the season.
Once I have submitted my order, can I make any changes or cancel my order?
Unfortunately, once the order has been submitted, due to our fast turnaround, we usually cannot accept changes or cancellations. If you think it is necessary to alter your order, please call us at 1-877-764-7753 and we will make every effort to accommodate your needs. Less is More Lingerie is committed to customer satisfaction, and we will be happy to help you with your order any way we can!
Where is my order shipping from?
All orders are shipped from our 30,000 square foot warehouse located in Blakely, Pennsylvania.
Do you offer discreet packaging?
Yes we do. All of our merchandise is shipped in plain bags or boxes, with no labels or logos. We must, however, include our parent company name in an abbreviated form (MML) and company address for security purposes. The word "lingerie" or any other distinguishing words indicating the contents of the box will not appear anyplace on the packaging.
Do you include any invoices or packing slips in the box with the shipment?
We do not include any invoices in your package. For orders received online, an invoice will be emailed back to you. For orders received through the mail, an invoice will be mailed in a discreet envelope. However, a packing slip showing an itemized list of the contents of the box will be included. This slip will include your order number and customer number, and we will need that information should it be necessary for you to call us to discuss you order once it has arrived.
A return authorization form will be included to assist you should it be necessary to return any item back to our warehouse. Less Is More Lingerie does have in place procedures for returning merchandise. For your convenience, you can download a return authorization form should yours become misplaced.
What do you charge for Shipping and Handling?
Less Is More Lingerie works hard at keeping costs down for their customers, and for this reason we do not charge a handling fee. Shipping fees are calculated at the time your order is placed, and are reflected on your order confirmation.
For orders submitted using our order form and paying with check, please refer to the scale shown in the box to calculate shipping charges.
Do you offer express shipping?
If your order needs to go overnight or 2nd day, the order must be phoned in by noon EST. Please state at the beginning of discussing your order with our customer service representative that this is a "RUSH" order. Additional shipping fees will apply.
Can I exchange an item?
Absolutely! Please see our Return Policy.
A return authorization form will be included with your shipment to assist you should it be necessary to return or exchange any item back to our warehouse. Less Is More Lingerie does have in place procedures for returning merchandise. For your convenience, you can download a return authorization form should yours become misplaced.
What is your Return Policy?
If you experience any problems or have any concerns, please call us at 1-318-765-7753 or 1-877-764-7753 during our customer service hours of Monday through Friday 8:30 a.m. to 5:00 p.m. CST. To return an item you must contact our customer service department within 7 days of receiving your order and obtain a return authorization number.
- All items must be clean and unworn with all tags attached.
- All pre-packaged items must be returned in original packaging and in the same condition you received it.
- Costumes / Holiday Specific items are not refundable.
- Items will not be accepted that have been washed, worn, altered, or smell of perfumes, lotions, or smoke. Tags must be attached!
- Due to health regulations, panties, thongs, g-strings, and any similar intimate item cannot be returned.
- Shipping costs are at the cost to the customer.
- Less Is More Lingerie reserves the right to refuse a return.
- All returns that are received without a return authorization number will be refused.
- Returned items are to be shipped via UPS Ground or Insured U.S. Mail.
Ship to:
MoreMax, llc
RMA Dept.
Route 6
Blakely, Pennsylvania 18447
- For your convenience, a pre-addressed return label is included in your shipment box.
How long does it take for my refund to appear on my credit card statement?
We will process your refund as soon as we receive your return. However, your credit card company may take up to 30 days to process the refund and it reflect on your card statement.
Do you ship Internationally?
Unfortunately, we cannot offer shipping outside the United States at this time. Please continue to check back with us often as we are working diligently to provide our products to international customers.
How can I check the status of my order?
To check the status of your order you must be a registered customer and signed in. Click here to sign in. You can also check your order status via email to sales@LessIsMoreLingerie.com or by calling our customer service representative at 1-877-764-7753.
Is there a Less Is More Lingerie store near me?
While our senses are expanded when we can feel and personally see the product we want, Less Is More Lingerie is committed to keeping costs down that we can pass along to our great customers. By keeping our overhead at a minimum, this affords us to offer terrific sales, low shipping costs, and superior customer service.
Do you have a Wholesale Program?
We do not offer a wholesale program at this time.
Can you send me a catalog?
Unfortunately, we do not produce a catalog for mailing. We sell online only from our website…this helps keep costs down that we can pass on to our wonderful customers. From our website, you can view all items that we carry in our online store, and stay abreast daily of new and exciting items that we offer. No more waiting for the latest edition of our catalog to reach you via snail-mail.
We are here to serve you Monday through Friday from 8:30 a.m. to 5:30 p.m. CST. Please feel free to email us with any questions or concerns at Questions@LessIsMoreLingerie.com or you can call our office at 1-877-764-7753.
Less Is More Lingerie looks forward in assisting you with feeling sexy, vibrant, and beautiful!
Frequently Asked Questions
|
|
Shipping
FREE SHIPPING
for orders of $75.00 or more!
|